Announcements

New updates and improvements to Novocall

  1. Microsoft Teams Video

    TimeSync πŸ—“
    New Feature πŸš€

    [TimeSync] In addition to Google Meet and Zoom, you can now conduct video calls via Microsoft Teams. And the best part? You can set Microsoft Teams as your default communication channel.

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    This means that when someone books a meeting with you using TimeSync, the calendar invite that is sent out will include a specific link to your Microsoft Teams account.

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    To set Microsoft Teams as your default communication channel,

    1. Navigate to one of your Meetings in TimeSync

    2. Click on "Integrations"

    3. Select "Microsoft Teams"

    From there, any new meetings that you schedule will automatically include a link to your Microsoft Teams account.

    Product Update - TimeSync 1
  2. Let invitees invite guests

    TimeSync πŸ—“
    Improvement πŸ’ͺ

    You can now allow your invitees to invite up to 5 guests to your meeting, giving them the ability to add extra colleagues to your scheduled appointment.

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    This feature is especially useful for users who frequently host meetings with multiple attendees.

    With the option to invite guests, your invitees can now invite additional colleagues to your meeting without having to coordinate with you directly.

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    To enable this feature,

    1. Navigate to one of your Meetings in TimeSync

    2. Expand on "Invitee Questions"

    3. Toggle "Add more guests"

    Once enabled, your invitees will be able to invite up to 5 guests to your scheduled appointment.

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  3. Change week format

    TimeSync πŸ—“
    Improvement πŸ’ͺ

    [TimeSync] You now have the option to change your week format from "Week starts on Sunday" to "Week starts on Monday."

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    This feature is especially useful for our users who are located outside of the US or follow a different week start than Sunday. With the ability to customize your week start, you can now view your calendar in the format that works best for you.

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    1. Navigate to one of your Meetings in TimeSync

    2. Expand on "Meeting Details"

    3. Click on Advanced Settings

    4. Select the "Week Start" option.

    From there, you can choose to start your week on Sunday or Monday, depending on your preference.

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  4. Turn off multiple confirmation emails

    Improvement πŸ’ͺ
    TimeSync πŸ—“

    [TimeSync] We understand that receiving multiple confirmation emails can be overwhelming and confusing for both you and your clients.

    That's why we've added a new button that allows you to turn off these emails, and instead only send one confirmation email after booking.

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    1. Navigate to your Google or Outlook calendar integration in TimeSync

    2. Toggle the Google notifications or Outlook notifications button

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  5. WhatsApp Reminders

    New Feature πŸš€
    TimeSync πŸ—“

    You can now send meeting reminders via WhatsApp.

    WhatsApp-reminders

    How?

    Navigate to Notifications > Text Reminders > Select "Send WhatsApp" > Key in your message body, or use our default.

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    WhatsApp reminders

    Send reminders via WhatsApp as well. Currently notifications & reminders are only sent via email & sms. WhatsApp is a commonly used channel as well.

    JJ
    Shipped πŸš€

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  6. Allow invitees to select meeting duration time

    Improvement πŸ’ͺ
    TimeSync πŸ—“

    You can now let recipients choose different meeting duration slots without sending multiple links.

    This is perfect for a ad-hoc booking page, where your clients can decide for themselves how long they want to book you for, instead of you providing them a pre-defined duration.

    This gives your invitees the option to determine how long they want the meeting to last.

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    How?

    Navigate to Availability > Event Duration > Choose β€˜Ask Invitee’ > Then, add options for custom duration.

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    Offer multiple meeting durations

    Let recipients choose time slots without sending multiple links

    JJ
    Shipped πŸš€

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  7. Add background images to your meeting page

    New Feature πŸš€
    TimeSync πŸ—“

    You can beautify your meeting pages by adding background images.

    You can add different images to different meetings, choosing ones that suit different types of meeting.

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    How?

    Navigate to Meeting Details > Click Advanced Settings > Background Image > Upload your image for the background.

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  8. Save Qualification question answers when user book an appointment

    Improvement πŸ’ͺ
    TimeSync πŸ—“

    If you use qualification questions to vet your invitees, you might have been frustrated that their answers to your vetting questions are not saved.

    TimeSync now automatically saves invitees' answers to your qualification questions whenever they book an appointment.

    Qualification questions’ answers are now saved and kept in both TimeSync’s dashboard and confirmation email.

    How?

    To check it, go to Meeting History > Click the View button. You can also see the answers in the confirmation email.

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  9. Receive parameters in booking link & auto-fill fields

    New Feature πŸš€
    TimeSync πŸ—“

    Your booking page URL can now receive parameters, which then auto-fills the fields within the booking process.

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    This helps your invitees fill out your booking form quickly by pre-filling it out for them..

    You can pre-populate some of the fields with the answers or data you already have.

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    For example:

    Β https://timesync.novocall.co/blackrock/initial-consult?name=Peter%20Smith&email=some@email.com&phone=952-111-1234&company=Some%20CompanyΒ 

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    How?

    Click the Share button on the Meeting card and click Pre-filled Link.

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    Allow booking URL to receive URL Parameters

    Allow the booking page URL to receive parameters, which would auto-fill the fields within the booking process. For example: https://timesync.novocall.co/blackrock/initial-consult?name=Peter%20Smith&email=some@email.com&phone=952-111-1234&company=Some%20Company This would allow some automation, with my customer coming from another source.

    Peter E
    Shipped πŸš€

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