Improve Buffer Time Setting (Before and After Appointment)

There's a client giving feedback:

It would.be good to have this apply to any duration.

eg if Timesync looking for a 60min time ...

Let's say there's an existing appointment at 12pm and 2:30pm (both 60mins)

With a 15min buffer before and 30min after, Timesync would see an available window from 12:15 - 2pm, so would allow a 60min appointment at 12:15, 12:30, 12:45, 1pm but not 1:15 (which would finish at 2:15, failing the "30mins buffer after" criteria).

At the moment it allows a 1:30 appointment which leaves no gap before the 2:30 existing meeting.

Angga F

#TimeSync 📆

#Improvement 💪

Shipped 🚀


Activity

  • A
    Asheesh K

    I pretty much put the same request on WhatsApp -

    "When we set up an event on Timesync, there is no option to set up' time gap' between 2 calls (like Calendly and others have).

    So as a consequence, timesync allows users to select consecutive slots. For eg. one call from 10am - 11am and then the next one from 11am to 12am. Whereas,

    • Calendly has "Want to add time before or after your events?"
    • Tidycal has "minimum meeting padding"

    Problem - (a) we have to keep someone waiting on the next call while we switch calls (b) we do not get time to take a pause jumping from calls to calls.

    Current makeshift solution - I set up a call for 20 minutes and then mention the call is only for 15min in the text to get the 'timegap'. But this sounds very unprofessional.

    Appreciate some help on how to go about this OR if Novocall is planning to add this (and when) :)"